Frequently Asked Questions


About the Business

Q: What is Kristian Crafting Kreations?
A: Kristian Crafting Kreations is a faith-based creative business specializing in handcrafted and customized inspirational gifts, apparel, journals, and home décor that share the Word of God and uplift others.

Q: How long have you been in business?
A: We were established on March 17, 2019 and have been serving customers with inspirational products ever since.

Q: What makes your products unique?
A: Each item is thoughtfully designed with scripture-based inspiration, high-quality materials, and attention to detail. Many pieces are personalized, making them meaningful keepsakes.

Products & Services

Q: What types of products do you offer?
A: We create custom prayer pillows, mugs, tumblers, apparel, embroidered pieces, journals, devotionals, and home décor—all with a Christian and inspirational focus.

Q: Do you offer personalization?
A: Yes! Many products can be customized with names, scriptures, colors, and special messages.

Q: Do you take custom orders?
A: Yes, we accept custom design requests for most items. Simply contact us with your idea, and we’ll work with you to bring it to life.

Ordering & Payment

Q: How can I place an order?
A: Orders can be placed through our online store, social media pages, or by contacting us directly.

Q: What payment methods do you accept?
A: We accept major credit/debit cards, PayPal, and other secure payment options listed at checkout.

Q: Do you require payment upfront for custom orders?
A: Yes, all custom orders require full payment before production begins.

Shipping & Delivery

Q: Do you ship nationwide?
A: Yes, we ship across the United States. Shipping fees vary based on location and order size.

Q: How long does it take to receive my order?
A: Processing time for ready-made items is typically 7–10 business days. Custom orders may take 1–3 weeks depending on complexity.

Q: Do you offer local pickup?
A: Yes, local pickup can be arranged upon request.

Returns & Exchanges

Q: What is your return policy?
A: Due to the personalized nature of our products, all sales are final unless the item arrives damaged or with an error on our part.

Q: What if my order is damaged in shipping?
A: Please contact us within 48 hours with photos of the damage so we can arrange a replacement.

Care Instructions

Q: How do I care for my custom apparel?
A: Wash inside out in cold water, tumble dry on low, and avoid direct ironing on designs.

Q: How do I care for my mugs and tumblers?
A: Hand washing is recommended to maintain print quality and longevity.

Contact & Support

Q: How can I contact Kristian Crafting Kreations?
A: You can reach us via email, social media, or phone (listed on our contact page).

Q: Do you offer bulk or wholesale orders?
A: Yes, we provide discounts for bulk purchases and special events. Contact us for pricing.